Updated: August 7, 2026
Replacement guarantee
Worker replacement guarantee - at least 6 months
If a worker we placed stops working during the guarantee period, we source a replacement without charging the recruitment fee again. This is a mechanism written into the contract, not a promise that the person will definitely stay.
The guarantee is not insurance against everything. Below is what it covers, what it does not, and on what conditions it applies.
In brief
What exactly we guarantee
The guarantee period is at least 6 months from the date the worker starts their first shift. If the person stops working within that period, WORKIN runs the replacement search without charging the recruitment fee again. The procedure, timings and number of replacements are fixed in the contract before the project starts, not negotiated after the fact.
Guarantees
Commitments fixed by contract
Each guarantee is published exactly as it is worded in the recruitment contract.
01
Worker replacement
Guarantee period - at least 6 months under the contract
The replacement period is fixed in the contract. The wording of the other guarantees will be published once the standard contract is signed - we do not promise in advance.
Limits of the guarantee
When the guarantee applies and when it does not
An honest limit is worth more than a loud promise: exceptions that are not stated in advance turn into a dispute at the worst possible moment.
- The worker resigned of their own accord within the guarantee period
- The person could not keep up with the pace or the physical load of the area
- The skill level turned out to be lower than stated in the profile
- The worker failed to turn up for shifts after arrival without valid reason
- Accommodation or adaptation problems led the person to decide to leave
Procedure
How a replacement happens
A replacement does not start from scratch: profiles for your area stay in the pipeline, so the first step is not searching for a person but understanding the cause.
- 01
Notification
The company tells us that a worker has stopped working or is about to leave. The earlier we know, the better the chance of keeping the person without any replacement at all.
TimingSame day - 02
Understanding the cause
We find out what happened: accommodation, a clash with the supervisor, the pace, pay or health. The cause determines whether a replacement is needed and who is needed next.
Timing1-3 days - 03
Trying to keep the worker
If the cause can be fixed, we join the conversation with the person and the company. Keeping someone who already knows the area is cheaper and faster than any replacement.
TimingUp to 5 days - 04
Starting the new search
If the person cannot be kept, the search starts from the reserve of profiles matched to your area. The recruitment fee is not charged again.
TimingRight after the decision - 05
Approving the candidate
We show profiles with experience and interview results. Only people approved by the company join the project.
Timing3-7 days - 06
Documents and first shift
The document route has to be walked again, so it is the route that sets the replacement timing, not how fast we find a person.
TimingDepends on the route
Costs that are not part of the new search - state payments for the new worker, the migration partner's fee, flights and accommodation - remain with the company. Those are direct costs for a new person, not our fee.
Areas of responsibility
What we do and what the company provides
WORKIN does
- Agrees pay, schedule, trade and conditions with the candidate before arrival
- Verifies experience by operation and the candidate's motivation
- Shows the company the profile before the person arrives
- Coordinates documents, arrival and the first shift
- Keeps a reserve of profiles matched to your area
- Stays in touch during onboarding and adaptation
- Steps in at the first sign of conflict or intention to leave
The company provides
- Pay, schedule and workplace exactly as agreed before arrival
- Induction, health and safety training and protective equipment
- A mentor or supervisor for the first shifts
- Housing and living conditions as agreed in the contract
- Prompt notice of problems with a worker
- Work within the trade and within the permits the person holds
This is not an attempt to find a reason to refuse. It is a list of situations where the cause of leaving does not lie on the recruitment side, and it is fairer to say so before the contract is signed.
The guarantee applies as long as the company keeps to the agreed conditions. If pay, schedule or the nature of the work changes, it is the conditions that get revisited first, not the guarantee.
Timings
How long a replacement actually takes
Finding the person is not the longest part. The replacement timing is set by the document route, so it is roughly the same as the original recruitment.
Pick the role, the number of people and the timing - we will show when they start
01Trades covered by the guarantee
02How many people
03When you need them
- Realistic time to the first shift
- 4-7 weeks
- Replacement guarantee
- 6 months
- Cost
- Calculated for your terms
Realistic replacement time: Visa-free route - 4-7 weeks · D visa - 8-10 weeks · D visa with transit - 10-14 weeks
Sourcing countries: Uzbekistan · Azerbaijan · Kyrgyzstan · Tajikistan · India · Turkey · Bangladesh · Nepal
Money
What is paid again and what is not
The recruitment fee for a replacement is not charged again - that is the whole point of the guarantee. Direct costs for the new person - state payments, the migration partner's fee, flights and accommodation - are paid as for any new worker, because they are not our fee.
Recruitment + migration support + state fees = project budget
Each recipient issues a separate invoice. Payments are not mixed.
What forRecruitment: sourcing, candidate vetting, coordination up to the first shift
When it is paid50% after the contract · 50% after the start
What forMigration documents: translation, permit, visa, residence permit, registration. A separate legal entity with its own account
When it is paidOne payment before paperwork begins
What forState fees for processing documents. Amounts are set by law
When it is paidOn filing each document
What forHousing, transport, meals and other agreed expenses. The scope and cost are fixed separately for the specific city and group
When it is paidOn the schedule agreed in the contract
What the WORKIN recruitment fee covers
- Sourcing and vetting candidates for your profile
- Approval of every profile with the enterprise
- Coordination of the document route with the migration partner
- Arrival logistics, meeting at the border and transfer
- Preparation of the first working day and support after the start
We receive the second half only when the worker has started the shift.
The estimate depends on the country, trade, number of workers, pay and additional project conditions: housing, transport and meals.
Line-by-line amounts will be published once the current price list is confirmed and state fees are re-checked against official sources - with the date of validity next to them.
Cost calculator
WORKIN's fee is based on this amount: one month of salary.
Calculation
- WORKIN's fee
- 200 000 UAH
- Migration partner's services
- 198 000 UAH
- State payments
- 183 400 UAH
- Travel
- 120 000 UAH
One month of official salary. 50% after the contract, 50% after the first shift.
A separate contract and a separate invoice from the LAWinUA.
Work permit and residence permit. The amounts are set by law and paid directly to the state.
A one-off cost for the group's arrival.
Uzbekistan · Visa-free · 4-7 weeks
Questions and answers
What companies ask about the guarantee
Answers to the questions that come up before the contract is signed.
From the date the worker actually starts their first shift, not from the signing of the contract or arrival in the country. The exact rule is fixed in the contract.
The number of replacements allowed and the procedure for requesting one are fixed in the contract before the project starts. We show those terms before signing, so there are no surprises at the moment a replacement is actually needed.
The guarantee works as a replacement, not as a refund. Settlement in non-standard situations is discussed separately and fixed in the contract.
In practice 4-7 weeks for visa-free countries, 8-10 weeks for a D visa and 10-14 weeks if transit is required. The timing is set by the document route, not by how fast we find a person.
Then the issue is not recruitment. We will look into the cause and show exactly what diverged from the agreement. If the conditions differed from what was agreed, the conditions get revisited first.
Yes, on the same terms. For large groups the contract sets out the replacement procedure separately, so one worker stopping does not block the whole project.
It is long enough to show adaptation, the season and the person's real attitude to the work. A shorter period shows nothing, and promising more without grounds means promising something that does not depend on us.
The procedure for requesting a replacement, when the new search starts, how many replacements are allowed and which costs fall outside the new search are all set out in the standard contract, which we share before signing.
Request
Get the guarantee terms before the project starts
- 01A manager reviews the request and clarifies details
- 02You receive a route, a timeline and a cost structure for your project
- 03Any contract decision comes only after the estimate
Need a detailed request? Fill in the employer form
Staffing request